IT Service Management Desk

IT infrastructure and operations require attention and maintenance to stay healthy and easy to work with. We are used to the fact that services such as  internet, email og teams are always available - no matter where in the world we are and that time of day it is. However, it requires constant monitoring and operation.

twoday RelateIT has years of experience operating large enterprise environments across time zones and demanding connections. We know what it takes and how frustrating it is when something doesn't work.

Why choose IT Service Management

Første skridt i retningen af en moden og modstandsdygtig IT-infrastruktur er at skabe indsigt. Indsigt gør det nemlig muligt at være på forkant med både udvikling og krisesituationer.  The first step towards a mature and resilient IT infrastructure is to create insights. Insight makes it possible to be at the forefront of both development and crisis situations. 

We use Cloud products and open source technology for monitoring. And we can both advise you and implement solutions that provide insight and overview in a complex infrastructure.

Automation and streamlining pay off. We have learned this from the business model that has grown with the maturation of Cloud infrastructure. 

We can help you with the implementation of automation in both traditional IT infrastructure, where it provides greast value that the systems themselves can correct errors and update, and in specialized ERP infrastructure where it is much more about process optimization by removing the simple workflows from the employee in order to create more time for development or more complicated tasks.